CMDGLAS SUPPORT

Support

Help for the Command Deck, Kneeboard + Builder and Spectre Cursor Pack.

Which product do you need help with?

Pick one to see its answers and a pre-filled email.

Install

  1. On the thank-you page after checkout, click the download link for your product. Later downloads: open the downloads page and paste your key.
  2. Double-click the downloaded Setup file.
  3. If Windows shows "Windows protected your PC", click More info, then Run anyway.
  4. Choose Only for me, keep the other choices, and click Finish.
  5. The program starts and asks for your license key.

Needs Windows 10 or 11, 64-bit. Command Deck: run the game in borderless windowed mode.

License key

  1. Copy the key from the thank-you page after checkout. Keep it somewhere safe.
  2. Paste it into the box the program shows and click Activate.
  3. The program checks it once with the store and remembers it on this PC.

Without internet the program keeps working for 7 days, then asks you to connect once.

Never post your license key in Discord or anywhere public. Anyone with it can use your activations.

Moving to a new PC

  1. On the old PC, right-click the program's icon at the bottom right of the taskbar (click ^ if you don't see it).
  2. Click Move license off this PC…. The program closes.
  3. Install on the new PC and enter the same key.

Old PC broken or gone? Contact us with your order email and we free the activation.

Quick answers

Command Deck: buttons say "Game not in foreground"

Click the game once so it is the front window, then tap the deck. The deck never takes the game's place in front.

Command Deck: where are the settings?

Right-click the deck's icon at the bottom right of the taskbar and choose Settings…. Pick your keybind folder with KEYBINDS, then press DONE.

Command Deck: how do I move or resize it?

Drag the COMMAND DECK title at the top of the deck to move it. Size and see-through are in the taskbar icon's menu.

Kneeboard: how do I add pages?

Open the Builder, press Add Pages or drag files onto it. PDFs, pictures and text files work; Word files must be saved as PDF first.

Kneeboard: how do I show or hide it in game?

Press Ctrl+Shift+K, or right-click its icon at the bottom right of the taskbar and choose Show / hide kneeboard.

Cursors: how do I change the color or size?

Open CmdGlas Spectre Cursors from the Start menu. Click a COLOR tile and a SIZE (64 px is close to normal Windows size, 256 px is very large), then press Apply. It changes at once and stays after a restart. Change it as often as you like.

Cursors: how do I get my old cursors back?

Open the Spectre Cursor Pack program and press Restore Windows cursors.

My key says it is already used on too many PCs

On the old PC use Move license off this PC… (see above). If that PC is gone, contact us with your order email.

I closed the thank-you page or lost my key

The key and download link are shown on the thank-you page, not sent by email. If you have the key, open the downloads page and paste it. Lost the key? Contact us with the email you used at checkout.

Contact

Include your order email (not your license key) and which product you use.

Ideas: every idea is read and considered - new pages, buttons, layouts, skins or features for any CMDGLAS product. Post them in the suggestions forum on Discord. Serious suggestions only.

Product: not chosen yet - pick one at the top of this page

Email: coming soon

Discord: coming soon - post in the help forum for your product, one thread per problem, and pick a tag.